Quick Summary
- We collect only what we need to provide our service
- We never sell your personal data to third parties
- You can request deletion of your data at any time
- We use industry-standard security measures
1. Information We Collect
Account Information
When you create an account, we collect your email address and name. Authentication is handled securely through Clerk, our authentication provider.
Payment Information
Payment processing is handled by Paddle.com Market Limited ("Paddle"), our merchant of record. Paddle acts as the seller of record for all purchases and collects payment information directly. We do not store your credit card details on our servers. We only receive confirmation of successful transactions and basic order information from Paddle.
Usage Data
We collect information about your course progress, including completed lessons and quiz results, to provide personalized learning experiences and track your achievements.
Technical Data
We automatically collect certain technical information including browser type, device information, IP address, and cookies to improve our service and ensure security.
2. How We Use Your Information
- To provide and maintain our educational services
- To process transactions and send purchase confirmations
- To track your learning progress and issue certificates
- To send course updates and occasional tips from CODINGWITHROBY, LLC (you can unsubscribe anytime)
- To respond to your inquiries and provide customer support
- To improve our platform and develop new features
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:
- Service Providers: With trusted partners like Clerk (authentication), Paddle (payments & merchant of record), and Resend (emails) who help us operate our service
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with any merger, sale, or acquisition
4. Data Security
We implement industry-standard security measures to protect your personal information:
- All data is transmitted over HTTPS/TLS encryption
- Payment information is processed through PCI-compliant Paddle
- Authentication is managed by enterprise-grade Clerk security
- Regular security audits and monitoring
5. Your Rights
You have the following rights regarding your personal data:
Access
Request a copy of your personal data
Correction
Update inaccurate or incomplete data
Deletion
Request deletion of your account and data
Portability
Export your data in a readable format
Opt-out
Unsubscribe from marketing emails anytime
Withdraw Consent
Revoke previously given consent
6. Cookies & Tracking
We use cookies and similar technologies to enhance your experience:
- Essential Cookies: Required for authentication and basic functionality
- Analytics Cookies: Help us understand how you use our platform to improve it
- Preference Cookies: Remember your settings and preferences
You can manage cookie preferences through your browser settings.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:
- Account data: Retained for the lifetime of your account. Deleted within 30 days of account deletion request.
- Course progress: Retained for the lifetime of your account to preserve your learning history and certificates.
- Transaction records: Retained for 7 years as required by tax and accounting regulations.
- Technical logs: Automatically deleted after 90 days.
8. Children's Privacy
Backend OS is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@codingwithroby.com and we will promptly delete such information. Users between 13 and 18 must have parental or guardian consent to use the Service.
9. International Users & GDPR
If you are accessing Backend OS from outside the United States, please be aware that your data may be transferred to and processed in the United States. By using the Service, you consent to this transfer.
For users in the European Economic Area (EEA), United Kingdom, or other regions with data protection laws, we process your data on the following legal bases:
- Contractual necessity: To provide the Service you signed up for
- Legitimate interest: To improve our platform and communicate with you
- Consent: For marketing communications (which you can withdraw at any time)
- Legal obligation: To comply with tax and accounting requirements
Paddle, our merchant of record, is based in the UK and processes payment data in compliance with GDPR. You may exercise your rights under applicable data protection laws by contacting us at the email below.
10. Governing Law
This Privacy Policy is governed by the laws of the United States. Any disputes arising from this policy will be resolved in accordance with the governing law provisions in our Terms of Service.
11. Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, please contact us:
Email: support@codingwithroby.com
We aim to respond to all inquiries within 48 hours.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.